تدريب و دورات تعليم معتمدة - مهارات الاعمال

مناهج CBP - عربي

إداري CBP

محترف CBP - الاتصال في مجال الأعمال
محترف CBP - اّداب السلوك في مؤسسات الأعمال
محترف CBP - خدمة العملاء
محترف CBP - القيادة
محترف CBP - المبيعات

City & Guilds

Customer Service - Level 1 Award - 3 days, 1 exam

- Customer Service - Introductory Award - 1 day, 1 exam

- Conflict Handling - Introductory Award - 1 day, 1 exam

- Hospitality Customer Service - Introductory Award - 1 day, 1 exam

Business Skills - Level 1 Certificate - 3 exams

Managing Time, Stress & Conflict - ILM

- Achieving Objectives through Time Management ILM 3.04 - 1 day

- Managing Stress ILM 3.15 - 1 day

- Managing Conflict ILM 3.14 - 1 day

- Influencing Others ILM 3.31 - 0.5 days

Business Communication - ILM

Leadership Skills - ILM

- Introduction to Leadership ILM 3.10 - 1 day

- Solving Problems and Making Decisions ILM 3.01 - 1.5 days

- Motivating to Perform ILM 3.12 - 1.5 days

- Building the Team ILM 3.11 - 1 day

- Organizing and Delegating ILM 3.21 - 1 day

First Line Management - Level 3 Award - 5 days, 3 Assessments

Leadership & Management - Level 3 Certificate - 11.5 days, 11 Assessments

Professional Development Skills

- Conflict Management - 1 day

- Creativity & Innovation - 1 day

- Decision Making - Strategic - 1 day

- Motivation - Identifying, Planning & Implementing - 1 day

- Negotiation Skills - 1 day

- Organizational Skills - 1 day

- Presentation Skills - Effective Presentations - 1 day

- Problem Solving - Business - 1 day

- Time Management - 1 day

Sales Skills

- Selling - Introductory Award - 1 day, 1 exam

- Hospitality Selling - Introductory Award - 1 day, 1 exam

- Sales Skills - Advanced - 2 days