Customer Service Certification & Training Courses

Customer Service Certifications - City & Guilds Level 1

Level 1 Award in Customer Service - 3 days, 1 exam

Customer Service Certifications - ILM Level 2

Customer Service & Business Communication - Level 2 - 5 days

Customer Service & Business Communication (Arabic) - Level 2 - 5 days

Customer Service Certifications - ILM Level 3

Managing Customer Service M3.08 - 1 day

Providing Quality to Customers M3.19 - 1 day

Managing Time, Stress & Conflict Certifications - ILM Level 3

Managing Time, Stress and Conflict - 3 days

- Achieving Objectives through Time Management M3.04 - 1 day

- Managing Stress M3.15 - 1 day

- Managing Conflict M3.14 - 1 day

Sales Certifications - City & Guilds Level 1

Selling - Introductory Award - 1 day, 1 exam