عربي

 

 

 

Dubai & Sharjah Institute Photos

 
     

Customer Service Training Courses

 

City & Guilds Qualifications

 

Customer Service - Level 1 Award - 3 days, 1 exam

 

- Customer Service - Introductory Award - 1 day, 1 exam

 

- Conflict Handling - Introductory Award - 1 day, 1 exam

 

- Selling - Introductory Award - 1 day, 1 exam

 

- Hospitality Customer Service - Introductory Award - 1 day, 1 exam

 

- Hospitality Selling - Introductory Award - 1 day, 1 exam

 

Managing Time, Stress & Conflict Track

 

- Achieving Objectives through Time Management M3.04 - 1 day

 

- Managing Stress M3.15 - 1 day

 

- Managing Conflict M3.14 - 1 day

 

Other Customer Service Courses

 

- Calming Upset Customers - 1 day

 

- Customer Satisfaction - 1 day

 

- Customer Service - Listening, Responding, Resolving - 2 days

 

- Excellence in Service - 1 day

 

- Excellence in Service - Advanced - 2 days

 

- Managing Quality Customer Service - 1 day

 

- Measuring Customer Satisfaction - 1 day

 

- Telephone Courtesy & Customer Service - 1 day

 

- Quality Customer Service - 1 day

 

SitesPower Training Institute | معهد تدريب سايتس باور

 SitesPower Training Center | Dubai Head Office : +9714-335-5549
Sharjah Institute : +9716-575-1315 | PO Box 13801 Dubai, UAE

 

 

 

   
 

  FEATURED BUSINESS COURSES :

 

 Customer Service - Level 1 Award

 First Line Management - Level 3 Award

 Leadership & Management - Level 3 Certificate

 ASQ Certified Quality Improvement Associate CQIA

 PMI PMP - Project Management Professional

 PMI RMP - Risk Management Professional

 ITIL Foundation V3

 ITIL Service Manager V2

 ITIL Service Manager Bridge V2 to V3

   
 

  FEATURED TECHNICAL COURSES :

 

 AutoCAD 2008

 CEH Certified Ethical Hacker

 Cisco CCNA

 MCITP : Windows Server Administrator 2008

 Microsoft MCPD VS 2008 ASP.NET Track

 Microsoft MCTS SharePoint 2007 Configuration

 Microsoft MCTS SQL Server 2008 Boot Camp

 Microsoft MCTS Exchange Server 2007 Boot Camp