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Customer Service Training Courses |
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City & Guilds Qualifications
Customer Service - Level 1 Award - 3 days, 1 exam
- Customer Service - Introductory Award - 1 day, 1 exam
- Conflict Handling - Introductory Award - 1 day, 1 exam
- Selling - Introductory Award - 1 day, 1 exam
- Hospitality Customer Service - Introductory Award - 1 day, 1 exam
- Hospitality Selling - Introductory Award - 1 day, 1 exam
Managing Time, Stress & Conflict Track
- Achieving Objectives through Time Management M3.04 - 1 day
- Managing Stress M3.15 - 1 day
- Managing Conflict M3.14 - 1 day
Other Customer Service Courses
- Calming Upset Customers - 1 day
- Customer Satisfaction - 1 day
- Customer Service - Listening, Responding, Resolving - 2 days
- Excellence in Service - 1 day
- Excellence in Service - Advanced - 2 days
- Managing Quality Customer Service - 1 day
- Measuring Customer Satisfaction - 1 day
- Telephone Courtesy & Customer Service - 1 day
- Quality Customer Service - 1 day
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