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ITIL® 2011 Service Management

 

ITIL® 2011 Service Management Institute Courses & Certification Training

 

 

ITIL® Foundation Certification

ITIL® Foundation

 

ITIL® Intermediate - Capability Certifications

ITIL® OSA - Operational Support & Analysis

ITIL® RCV - Release, Control & Validation

ITIL® SOA - Service Offerings & Agreements

ITIL® PPO - Planning, Protection & Optimization

 

ITIL® Intermediate - Lifecycle Certifications

ITIL® SO - Service Operation

ITIL® ST - Service Transition

ITIL® CSI - Continual Service Improvement

 

ITIL® Managing Across the Lifecycle Certification

ITIL® Managing Across the Lifecycle

 

IT Governance

COBIT® Foundation

 

 

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