Course overview:
This profession-specific program is for the Human Resource Management Professionals; Learning & Development Managers, Management Trainers, and Content Developers. It encompasses; effective and efficient methods for planning , designing, delivering, and evaluating training programs internal as well as external to the organization.
Learning outcomes:
• Understanding training management dynamics
• How to carry out training needs analysis
• How to plan, design, deliver and evaluate training effectively
COURSE OUTLINE
SECTION ONE: EMPLOYEE TRAINING & CHARACTERISTICS OF EFFECTIVE TRAINING PRACTICE
• What is training?
• Training trends
• Case Study: Redeployment at Intel
• Structural issues in the Delivery of Training
• The 9 Structural issues
• The Four Characteristics
• The Training Paradox
• Relating Training to Competitive Strategies
SECTION TWO: ASSESSING TRAINING NEEDS AND DESIGNING TRAINING PROGRAMS
• Assessing Training Needs
• Case study: Pacific Northwest Bell
• ROLE TNA model
• Principles of Learning
• Designing Training
• Case study : World Health Organization
• Motivating the trainee
• Transfer of Training
• Team Training
• Selecting Training Methods
SECTION THREE: EVALUATING TRAINING PROGRAMS
• Approaches to evaluate training effectively
• The Costs and Returns
• The Five Important Questions
• Case Study : Cigna Corporation
• Evaluation documents : Study of samples
• Pre-Training – Post-Training actions : Review
• Conclusion