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A+ 2006

8 day Instructor-Led Course (64 hours)

Course Overview

This course is required to prepare for the CompTIA A+ 2006 certification exam.

Course Outline:

PART 1: ESSENTIALS

1 Getting started with PC hardware support
Topic A: Computer components overview
Topic B: Hardware, software, and firmware
Topic C: Troubleshooting models

2 Operating systems
Topic A: Operating system fundamentals
Topic B: Directory and file management

3 Electricity and power systems
Topic A: Electricity and electronics
Topic B: Static electricity
Topic C: Power supplies
Topic D: Power supply troubleshooting

4 CPUs and motherboards
Topic A: Central processing units (CPUs)
Topic B: Packaging, slots, and cooling techniques
Topic C: Motherboards and system cases
Topic D: Motherboard troubleshooting

5 Basic Input/Output System
Topic A: BIOS and CMOS
Topic B: The POST process
Topic C: Firmware updates
Topic D: BIOS and POST troubleshooting

6 Memory systems
Topic A: Memory
Topic B: Memory packaging
Topic C: Memory troubleshooting

7 Bus structures
Topic A: Buses
Topic B: Host system interaction
Topic C: The PCI bus
Topic D: Video buses

8 Expansion cards
Topic A: Drive adapters
Topic B: Video cards
Topic C: Sound cards
Topic D: Internal modems
Topic E: Expansion card troubleshooting
Ports, connectors, and cables
Topic A: Serial and parallel ports, cables, and connectors
Topic B: Keyboards, mice, and pointing devices
Topic C: USB ports, cables, and connectors
Topic D: FireWire ports, cables, and connectors
Topic E: Infrared and Bluetooth wireless ports
Topic F: Multimedia ports, cables, and connectors
Topic G: Port, cable, and connector troubleshooting

9 Data storage devices
Topic A: Hard drives
Topic B: Optical drives
Topic C: Removable storage devices
Topic D: Storage device troubleshooting

10 Video and multimedia input/output devices
Topic A: Cathode ray terminals
Topic B: LCDs and other video technologies
Topic C: Sound input and output devices
Topic D: Scanners and cameras

11 Printers
Topic A: Dot matrix printers
Topic B: Inkjet and related printer technologies
Topic C: Laser printers
Topic D: Other types of printers

12 Portable computers and devices
Topic A: Notebook computers
Topic B: Handheld computers

13 Monitoring and management
Topic A: The Windows boot process
Topic B: System monitoring
Topic C: System troubleshooting
Topic D: System management

14 Connecting computers
Topic A: Networking concepts
Topic B: Wired network connections
Topic C: Wireless network connections
Topic D: Network architectures

15 Networking computers
Topic A: Network communications
Topic B: Addressing
Topic C: Internet connections
Topic D: Network installation
Topic E: Network troubleshooting

16 Security
Topic A: Operating system security
Topic B: Security hardware
Topic C: The human aspects of security

17 Safety
Topic A: Safety and hazards
Topic B: Safe work practices
Topic C: Disposing of computer equipment

18 Troubleshooting and maintaining a PC
Topic A: Tools and software
Topic B: Preventive hardware maintenance

19 Professionalism and communication
Topic A: Professionalism and customer satisfaction
Topic B: Problem and resolution tracking

20 Windows installation and upgrades
Topic A: Installation
Topic B: Upgrades
 

PART 2: Exam 220-602

1 Electricity and power systems
Topic A: Electricity and static electricity
Topic B: Power supplies
Topic C: Power conditioning and management
Topic D: Power supply troubleshooting

2 CPUs and motherboards
Topic A: CPU and motherboard installation
Topic B: Motherboard troubleshooting

3 Memory systems
Topic A: RAM installation
Topic B: Memory troubleshooting

4 Expansion cards
Topic A: Host system interaction
Topic B: Expansion card installation
Topic C: Laptop expansion device installation
Topic D: Legacy device installation
Topic E: Expansion card troubleshooting

5 Data storage devices
Topic A: Hard drives
Topic B: Optical drives
Topic C: Removable storage devices
Topic D: Tape drives and backup systems
Topic E: Storage device troubleshooting

6 Ports, connectors, and cables
Topic A: Serial and parallel ports, cables, and connectors
Topic B: Keyboards and pointing devices
Topic C: USB ports, cables, and connectors
Topic D: FireWire ports, cables, and connectors
Topic E: Infrared and Bluetooth wireless ports
Topic F: Multimedia ports, cables, and connectors
Topic G: Port, cable, and connector troubleshooting

7 Printers and scanners
Topic A: Printing technologies
Topic B: Printers
Topic C: Scanners

8 Display devices
Topic A: Monitors
Topic B: Troubleshooting and maintaining display devices

9 Portable computers and devices
Topic A: Communication connections
Topic B: Component replacement
Topic C: Portable-computer power sources

10 Operating system management
Topic A: Managing directories and files
Topic B: System monitoring and management
Topic C: Event Viewer
Topic D: The Registry

11 OS maintenance and troubleshooting
Topic A: Operating system maintenance
Topic B: Operating system troubleshooting

12 Networking
Topic A: Networking configuration
Topic B: Resource sharing
Topic C: Internet connectivity
Topic D: Network protection
Topic E: Network troubleshooting

13 Security
Topic A: Operating system security
Topic B: Auditing and logging
Topic C: The human aspects of security

14 Maintaining the PC environment
Topic A: Safety and hazards
Topic B: Troubleshooting and maintaining PCs

15 Professionalism and communication
Topic A: Professionalism
Topic B: Customer satisfaction
Topic C: Problem and resolution tracking