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English Intermediate

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Business English Intermediate Course

Special Offer: Enroll in any English Course to get the 20 Hour Grammar Workshop Free

 

 

Upcoming Schedules for Business English Intermediate :view all English Language schedules
Dubai 30/Jul/2017 8:00 PM - 10:00 PM Sun, Tue & Thu Enquire Now
Dubai 30/Jul/2017 6:00 PM - 8:00 PM Sun, Tue & Thu Enquire Now
Sharjah 04/Sep/2017 6:00 PM - 8:00 PM Sat, Mon & Wed Enquire Now

 

Center Benefits :

• Free Skills Assessment Tests

• Corporate Venue: Onsite or at SitesPower

• UAE Ministry of Education Accredited Institute

• Certificate of Achievement (Ministry Attestation fees apply)

• Exams: Qualification exams available (fees excluded)

 

Training Quality Guarantees :

(conditions apply)

• Free Course Trial

• Free Course Repeat

• Corporate HR Investment Guarantee

• Corporate Customization

• Course Version Upgrade

 

Course Overview

The Business Result English Intermediate course materials are designed for adult learners to quickly and effectively master the English Language skills they need in the context of a professional work environment, covering the core skills of grammar, writing, speaking, and listening.

 

Curriculum

Oxford University Press

 

Prerequisites

This course is designed for participants with Pre-Intermediate English Language Skills.

 

Certification Exam

IESOL - Communicator B2

Those who successfully complete this exam will be awarded the City & Guilds IESOL Communicator B2 qualification (International English for Speakers of Other Languages).

 

About City & Guilds

Established 125 years ago, City & Guilds is the leading vocational awarding body in the UK, awarding almost 50% of all National Vocational Qualifications, and awards over 1,000,000 certificates every year. As the only major awarding body solely dedicated to vocational learning, City & Guilds offers companies worldwide a recognized skills benchmark.

 

Course Outline

 

Working with Words

Business Communication

Practically Speaking

Language at Work

Case Study / Activity

1 WORKING LIFE

Learning Outcomes: Talk about yourself & your responsibilities, Introduce yourself & others, Express interest in conversations, Talk about routine activities

Describing work:

rewarding, stressful, challenging, etc.

Socializing:

Introductions & saying what you do

How to express interest

Present simple review

Frequency adverbs

Case study:

speed networking

2 PROJECTS

Learning Outcomes: Talk about projects, Update & delegate tasks, Start & end telephone calls, Talk about current activities

Projects:

ahead of schedule, meet the deadline, teamwork, resources, etc.

Meetings:

Updating & delegating tasks

How to start & end phone calls

resent simple & continuous

Case study:

Planning a launch party

3 LEISURE TIME

Learning Outcomes: Talk about your work-life balance, Talk about your likes & dislikes, Exchange contact details, End conversations politely, Talk about past experiences

Work-life balance:

take time off, work flexitime, relaxing, etc.

Exchanging information:

Talking about leisure, Exchanging contact details

How to end a conversation

Past simple & present perfect

Activity:

Corridor conversations

4 SERVICES & SYSTEMS

Learning Outcomes: Talk about services & systems, Explain how something works, Introduce information, Make comparisons

Service:

convenient, user-friendly, it allows me to..., etc.

Presenting:

Explaining how something works, Comparing new with old

How to introduce information

Comparative forms

Case study:

Improving systems

5 CUSTOMERS

Learning Outcomes: Talk about customer service, Get information, Make & change arrangements, Start a conversation on the phone, Talk about the future, Manage customer feedback

Customer service:

expectations, satisfaction, evaluate needs, etc.

Exchanging information:

Getting information, Making & changing arrangements

Starting a conversation on the phone

Present simple & continuous for future use

Case study:

Managing customer feedback

6 GUESTS & VISITORS

Learning Outcomes: Talk about business travel, Welcome visitors, Make & respond to offers, Talk about work rules & regulations

Business travel:

hospitality, venue, check in, etc.

Socializing:

Welcoming visitors

How to make & respond to offers

Obligation, necessity, & prohibition

Case study:

Solving an intercultural problem

7 SECURITY

Learning Outcomes: Talk about security in the workplace, Explain & ask about changes, Introduce & respond to news, Talk about changes & consequences at work

Security at work:

safeguard against, prevent...from, security breach, etc.

Presenting:

Explaining & asking about changes

How to introduce & respond to news

Present perfect simple & continuous

Connectors

Case study:

Improving data security

8 WORKING TOGETHER

Learning Outcomes: Talk about working in teams, Present & discuss plans, Encourage people, Talk about future plans

Teamwork & partnerships:

join forces, complementary skills, etc.

Meetings:

Presenting & discussing plans

How to encourage people

Talking about the future - going to, will, & modal verbs

Case study:

Creating a plan for effective teamwork

9 LOGISTICS

Learning Outcomes: Talk about logistics & supply chains, Place & handle orders, Leave a voicemail message, Report problems or disagreements

Logistics & supply chains:

warehouse, inventory, in / out of stock, etc.

Exchanging information:

Placing & handling orders

How to leave a voicemail message

Reported Speech

Case study:

Solving a logistics problem

10 FACILITIES

Learning Outcomes: Describe your place of work, Make suggestions & recommendations, Link ideas, Talk about work facilities

Describing a place of work:

well-equipped, cramped, etc.

Adverbs + adjectives

Meetings:

Making suggestions & recommendations

How to link ideas

Nouns & qualifiers

Case study:

Organizing a cause marketing event

11 DECISIONS

Learning Outcomes: Talk about decision-making, Participate in a discussion, Be persuasive, Talk about future possibilities

Decision-making:

put forward an idea, avoid confrontation, etc.

Meetings:

Participating in a discussion

How to be persuasive

First & second conditionals

Activity:

The decision game

12 INNOVATION

Learning Outcomes: Talk about innovative ideas, Give a formal presentation, Respond to difficult questions & comments, Talk about extremes

Innovation & new ideas:

come up with, concept, prototype, etc.

Presenting:

Giving a formal presentation

How to respond to difficult questions & comments

Superlative forms

Case study:

Presenting innovative products

13 BREAKDOWN

Learning Outcomes:  Talk about breakdowns & faults, discuss problems & offer advice, check if someone understands, advise & recommend

Breakdowns & faults:

let someone down, incompatible, unreliable, etc.

Exchanging information:

Discussing problems

How to check if someone understands

Advice & recommendation

too enough

Case study:

Managing a breakdown in service

14 PROCESSES

Learning Outcomes: Talk about processes, Make & change future plans, Get someone's attention, Describe processes

Processes:

basic procedure, first of all, having done..., etc.

Socializing:

Planning future contact

How to get someone's attention

Passive forms

Case study:

Introducing new processes

15 PERFORMANCE

Learning Outcomes: Talk about personal qualities, Appraise performance & set objectives, Give feedback, Tell a story, Talk about past events

Personal qualities:

enthusiastic, dependable, creative, etc.

Meetings: Appraising performance & setting objectives

How to give feedback

Past continuous & past perfect

Case study: Giving a successful presentation

16 SUCCESS

Learning Outcomes: Talk about achievements, Report back on & evaluate research, Generalize, Use contrasting language

Fact-finding & achievement:

a signification breakthrough, a real triumph, etc.

Meetings:

Reporting back

How to generalize

Contrasting language

Case study:

Acting on research