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English Pre-Intermediate

English Language >

 

Business English Pre-Intermediate Course

Special Offer: Enroll in any English Course to get the 20 Hour Grammar Workshop Free

 

 

Upcoming Schedules for Business English Pre-Intermediate :view all English Language schedules
Dubai 02/Apr/2017 8:00 PM - 10:00 PM Sun, Tue & Thu Enquire Now
Sharjah 09/Apr/2017 10:00 AM - 12:00 PM Sun, Tue & Thu Enquire Now
Sharjah 17/Apr/2017 8:00 PM - 10:00 PM Sat, Mon & Wed Enquire Now
Sharjah 17/Apr/2017 10:00 AM - 1:00 PM Monday & Wednesday Enquire Now

 

Center Benefits :

• Free Skills Assessment Tests

• Corporate Venue: Onsite or at SitesPower

• UAE Ministry of Education Accredited Institute

• Certificate of Achievement (Ministry Attestation fees apply)

• Exams: Qualification exams available (fees excluded)

 

Training Quality Guarantees :

(conditions apply)

• Free Course Trial

• Free Course Repeat

• Corporate HR Investment Guarantee

• Corporate Customization

• Course Version Upgrade

 

Course Overview

The Business Result English Pre-Intermediate course materials are designed for adult learners to quickly and effectively master the English Language skills they need in the context of a professional work environment, covering the core skills of grammar, writing, speaking, and listening.

 

Curriculum

Oxford University Press

 

Prerequisites

This course is designed for participants with Elementary English Language Skills.

 

Certification Exam

IESOL - Achiever B1

Those who successfully complete this exam will be awarded the City & Guilds IESOL Achiever B1 qualification (International English for Speakers of Other Languages).

 

About City & Guilds

Established 125 years ago, City & Guilds is the leading vocational awarding body in the UK, awarding almost 50% of all National Vocational Qualifications, and awards over 1,000,000 certificates every year. As the only major awarding body solely dedicated to vocational learning, City & Guilds offers companies worldwide a recognized skills benchmark.

 

Course Outline

 

Working with Words

Language at Work

Practically Speaking

Business Communication

Case Study / Activity

1 COMPANIES

Learning Outcomes: Talk about what companies do, Talk about your company, Make polite requests, Introduce yourself & others

Company facts:

produce, specialize in, head office, competitor, employee, etc.

Present simple

How to make polite requests

Socializing:

How to introduce yourself & others

Make that contact!

2 CONTACTS

Learning Outcomes: Describe your job & the people you work with, Talk about work activities, Give phone numbers & spell names, Make & receive telephone calls

Describing your job & job contacts:

consist of, involve, take part in, colleague, consultant, customer, etc.

Present continuous

How to say phone numbers & spell names

Telephoning:

Making & receiving telephone calls

Dealing with a public relations crisis

3 VISITORS

Learning Outcomes: Talk about company structure, Ask questions, Welcome visitors, Present visual information

Company structure:

in charge of, responsible for, sales & marketing, human resources, etc.

Asking questions

How to welcome visitors

Presenting:

Visual information

The question game

4 NEW PRODUCTS

Learning Outcomes: Talk about new products & the stages in their development, Talk about the development of products, Show interest, Give a report

The development process:

launch, do market research, do product trials, economical, practical, etc.

Past simple

How to show interest

Meetings:

Giving a report

Re-launching an exhibition centre

5 EMPLOYMENT

Learning Outcomes: Talk about job benefits & employment procedures, Describe personal experiences, Delegate work, Discuss progress on projects

Job benefits & employment procedures:

annual bonus, maternity leave, paid holiday, apply for, fill in a form, etc.

Present perfect (1)

How to delegate work

Meetings:

Discussing progress

Solving recruitment problems

6 CUSTOMER SERVICE

Learning Outcomes: Talk about customer service, Make comparisons, Respond to complaints, Ask for & give opinions

Customer satisfaction:

meet the needs of customers, deal with complaints, keep to your delivery dates, dissatisfied, loyal, etc.

Comparisons

How to respond to complaints

Meetings:

Asking for & giving opinions

Rewarding good customer service

7 TRAVEL

Learning Outcomes: Talk about travel, Ask for travel information, Report to a company reception, Make small talk & develop a conversation

Travel:

check in, departure lounge, delay, facilities, key card, etc.

Countable & uncountable nouns

How to report to a company reception

Socializing:

Making small talk & developing a conversation

The travel game

8 ORDERS

Learning Outcomes: Talk about orders & deliveries, Talk about the future, Make arrangements, Make & respond to suggestions

Orders & deliveries:

place an order, purchase goods, process an order, in stock, etc.

Present continuous, going to, will for plans, arrangements, & decisions

How to make arrangements

Meetings:

Making & responding to suggestions

Choosing a delivery company

9 SELLING

Learning Outcomes: Talk about sales & advertising, Talk about advertising laws, Interrupt & avoid being interrupted, Control the discussion in meetings

Sales & marketing:

enter a market, improve market share, advertising campaign, word-of-mouth, etc.

Modal verbs for obligation, necessity, & permission

How to interrupt & avoid interruption

Meetings:

Controlling the discussion

Promoting to the youth market

10 NEW IDEAS

Learning Outcomes: Talk about new green initiatives, Talk about innovative practices, Ask for clarification, Give a formal presentation

Green initiatives:

affordable, convenient, environmentally friendly, popular, initiative, etc.

The passive

How to ask for clarification

Presenting:

Giving a formal presentation

Making a company carbon neutral

11 ENTERTAINING

Learning Outcomes: Talk about corporate entertainment, Talk about future possibilities, Talk about food & drink, Make & respond to invitations & offers

Corporate entertainment:

purpose, event, host company, venue, budget, entertain clients, etc.

First conditional

How to talk about food & drink

Socializing:

Invitations & offers

Organizing a successful corporate event

12 PERFORMANCE

Learning Outcomes: Talk about performance, Talk about present & past performance, Say large & approximate numbers, Describe trends

Evaluating performance:

achieve sales targets, manage costs, perform well, socially responsible, safety record, etc.

Present perfect (2) with for & since

How to say numbers

Presenting:

Describing trends

The performance game

13 FUTURE TRENDS

Learning Outcomes: Talk about global issues, Make predictions, Respond to ideas, Predict future trends

Global issues:

global demand, economic development, world supply, predict, forecast, run out, etc.

Future predictions

How to respond to ideas

Meetings:

Predicting

Modernizing a company

14 TIME

Learning Outcomes: Talk about managing time, Speculate & discuss consequences, Talk about time, Negotiate conditions

Managing time:

waste time, meet a deadline, save time, on time, plan your schedule, etc.

Second conditional

How to use time expressions

Exchanging information:

Negotiating conditions

Negotiating new schedules

15 TRAINING

Learning Outcomes: Talk about personal development & training, Give advice, Say thank you & respond, Show understanding & suggest solutions

Personal development & training:

improve performance, set goals, motivate, give feedback, develop skills, etc.

Modal verbs for giving advice

How to say thank you & respond

Exchanging information:

Showing understanding & suggesting solutions

Introducing personal development programmes

16 YOUR CAREER

Learning Outcomes: Talk about ambitions and careers, Revise grammar and tenses, Say goodbye, Give a personal presentation

Careers:

career path, make a decision, concentrate on, give up, strengths, weaknesses, challenge, etc.

Revision of grammar & tenses

How to say goodbye

Presenting:

Giving a personal presentation

Ambition!