Course Objectives
When you have completed
this workbook you will be better able to:
- organize and run meetings to achieve their objectives
- make effective contributions to meetings
- take notes and plan action as a result of the meeting
Assessment Criteria
Know how to manage a meeting
1.1 Explain the purpose of meetings
1.2 Describe how to prepare prior to a meeting
1.3 Explain the roles and responsibilities of the chairperson, the
secretary and individuals at a meeting
1.4 Explain basic meeting protocol and procedures
1.5 Take basic notes at a meeting
1.6 Use an action plan to follow up after a meeting
1.7 Describe how you could improve your effectiveness at meetings
International
Curriculum
Unit 3.33 - Official ILM
Curriculum, Institute of Leadership & Management
Course Outline
Workbook introduction
1 ILM Super Series study links
2 Links to ILM qualifications
3 Workbook objectives
Session A - GROUP MEETINGS
1 Introduction
2 Different Types of Meetings
- Formal meetings (Activity 1, 2)
- Meetings for communicating
information (Activity 3)
- Meetings for management control
(Activity 4)
- Meetings to make decisions and solve problems
(Activity 5)
3 Preparing for Meetings
(Activity 6)
- Organizing a meeting (Activity 7, 8, 9)
-
Preparing a contribution (Activity 10)
4 Taking Part in a Meeting
- Chairing a meeting (Activity 11)
- Contributing to a meeting (Activity 12)
- Taking notes
(Activity 13)
5 Following Up on Meetings (Activity 14)
Self Assessment, Summary
SESSION B - TAKING NOTES
1 Introduction
2 The Purpose of Notes (Activity 15, 16, 17, 18)
-
Benefits of note taking
3 Listening for a Purpose (Activity 19)
4 Practical Techniques of Note Taking
- Structuring your
notes (Activity 20)
- Linear or graphical
- Practical tips
(Activity 21)
Self Assessment, Summary
Performance checks
1 Quick quiz
2 Workbook assessment
Reflect and review
1 Reflect and review
2 Action plan
3 Extensions
4 Answers to self-assessment questions
5 Answers to the quick quiz
6 Certificate