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Microsoft Exchange Server 2007 Configuration MCTS Boot Camp

5 Day Instructor Led Course - 35 Contact Hours

Center Benefits - Microsoft Courses :

• Microsoft Gold Partner for Learning Solutions

• Microsoft Official Curriculum

• Microsoft Certified Trainers

• Certificate of Attendance from Microsoft

• Computer Labs: 1 PC for each student

• UAE Ministry of Education Accredited Institute

• Certificate of Achievement (Ministry Attestation fees apply)

• Corporate Venue: Onsite or at SitesPower

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• Course Version Upgrade

Microsoft Certified Technology Specialist, MCTS, Certification Exam :

Exam 70-236 : TS : Microsoft Exchange Server 2007, Configuring

 

Course Overview

This Boot Camp combines Course 5047 Introduction to Installing & Managing Microsoft Exchange Server 2007 and Course 5051 Monitoring & Troubleshooting Microsoft Exchange Server 2007 and to provide comprehensive skills in implementing and maintaining Microsoft SQL Server 2008.


MOC 5047 teaches how to configure and manage a messaging environment in accordance with technical requirements. Students will learn how to install Microsoft Exchange Server 2007 and manage routing, client access, and the backup and restore of databases. They will also learn how to manage addressing and recipient objects such as mailboxes, distribution groups, and contacts.
MOC 5041 teaches how to monitor and troubleshoot an Exchange Server 2007 messaging system. Students will learn how to correlate client and server issues and resolve those issues. They will also learn how to monitor systems and create reports from the monitoring data.

 

Audience
IT Professionals, IT generalists, and help desk professionals who want to learn about Exchange Server 2007 are the audience for this course. IT Professionals, IT generalists and help desk professionals should have at least 3 years experience working in the IT field—typically in the areas of network administration, help desk, or system administration. No experience with Exchange Server is necessary.

 

At Course Completion
MOC 5047 topics: After completing this course, students will be able to:
• Describe how Exchange Server 2007 and the Active Directory directory service work together, Install Exchange Server 2007, Configure Mailbox server roles, Manage recipient objects, Manage e-mail and address lists, Manage client access, Manage Messaging Transport, Manage availability, backup and recovery, Maintain the message system.

 

MOC 5051 topics: After completing this workshop, students will be able to:
• Use the Microsoft Exchange Server 2007 Management Pack for Microsoft Operations Manager (MOM) 2005 to monitor Exchange servers. • Monitor and troubleshoot client performance and connectivity. • Identify and resolve issues related to access of resources and messages. • Monitor and troubleshoot mail flow. • Monitor and troubleshoot Mailbox servers. • Monitor and troubleshoot external and additional services. • Identify trends in a messaging system.
 

Prerequisites
• Experience using these tools and applications:
• NTBackup command, NSLookup command, Windows Explorer, Microsoft Management Console (MMC), Active Directory Users and Computers, Active Directory Sites and Services, Internet Information Services (IIS) Admin, Outlook
• Working knowledge of Windows server operating system. For example, how storage is configured, basic backup and restore techniques, and what a client/server application interaction means.
• Working knowledge of network technologies. For example, what Transmission Control Protocol (TCP/IP) and Domain Name System (DNS) do and how to use them, basic routing concepts (Wide Area Networks (WAN) vs. Local Area Network (LAN) router vs. switch vs. hub).
• Working knowledge of Active Directory. For example, how user objects are managed, what is stored in Active Directory partitions, basic architectures (domain, forest, sites, etc.), and how domain controllers are managed. Also, site and site connector configuration, schema and configuration partitions, and Global Catalogs.
• Conceptual understanding of e-mail technologies For example, that Simple Mail Transport Protocol (SMTP) is a protocol used for e-mail and the differences between transport protocols and client access protocols (Post Office Protocol (POP), Internet Access Message Protocol (IMAP), SMTP).

 

MOC 5047 Topics Outline

 

Module 1: Overview of Exchange and Active Directory
After completing this module, students will be able to describe how Exchange Server 2007 and Active Directory work together.

Lessons

• Overview of Microsoft Exchange Server 2007 and Active Directory Directory Service

• Introduction to the Integration of Active Directory and Exchange Server 2007

Lab: Overview of How Active Directory and Exchange Server 2007 Work Together

• Discussion: Explaining How Exchange and Active Directory Work Together

After completing this module, students will be able to:

• Describe the core components of the Active Directory directory service.

• Describe the integration of Active Directory and Exchange Server 2007.
 

Module 2: Installing Exchange Server 2007
After completing this module, students will be able install Exchange Server 2007.
Lessons
• Introduction to the Exchange Server 2007 Server Roles
• Installing Exchange Server 2007
• Completing the Exchange Server 2007 Installation
Lab 1: Installing Exchange Server 2007
• Preparing the Environment for an Exchange Server 2007 Installation
• Installing Exchange
Lab 2: Verifying an Exchange Server 2007 Installation
• Verifying an Exchange Server 2007 Installation
After completing this module, students will be able to:
• Describe the Exchange Server 2007 server roles.
• Install Exchange Server 2007.

Module 3: Configuring Mailbox Server Roles
After completing this module, students will be able to configure Mailbox Server roles.
Lessons
• Overview of Exchange Server 2007
• Implementing Mailbox Server Roles
• Managing Public Folder Databases
Lab: Configuring Mailbox Servers
• Configuring Storage Groups and Database Files
• Configuring a Public Folder and Store Referrals
After completing this module, students will be able to:
• Describe the Exchange Server 2007 Administration Tools.
• Implement Mailbox Server roles.
• Manage Public Folder databases
 

Module 4: Managing Recipient Objects
After completing this module, students will be able to manage recipient objects.
Lessons
• Managing Mailboxes
• Managing Other Recipients
• Overview of Managing Public Folders
Lab: Managing Recipient Objects
• Modifying Existing Mailboxes
• Configuring New Mailboxes and Mail-Enabled Objects
• Managing Resource Mailboxes
• Managing Mailbox Removal
After completing this module, students will be able to:
• Manage mailboxes.
• Manage other recipients.
• Manage public folders.

• Manage Mailbox removal.

 

Module 5: Managing E-Mail Addresses and Address Lists
After completing this module, students will be able to manage e-mail and address lists.

Lessons
• Configuring E-Mail Address Policies
• Configuring Address Lists
• Overview of Bulk Recipient Management Tasks

Lab: Managing E-Mail Addresses and Address Lists
• Managing E-Mail Address Policies
• Managing Address Lists
• Performing Recipient Bulk Management Tasks
After completing this module, students will be able to:
• Configure e-mail address policies.
• Configure address lists.
• Describe bulk recipient management tasks.

 

Module 6: Managing Client Access
After completing this module, students will be able to manage client access.
Lessons
• Implementing Client Access Servers
• Implementing Client Access Features
• Implementing Outlook Web Access
• Introduction to Implementing Mobile Messaging
Lab: Managing Client Access
• Configuring Client Protocols
• Managing Outlook Web Access Connectivity
• Managing Mobile Device Connectivity
After completing this module, students will be able to:
• Implement client access servers.
• Implement client access features.
• Implement Outlook Web Access.
• Implement Mobile Messaging.

Module 7: Managing Messaging Transport
After completing this module, students will be able to manage messaging transport.
Lessons
• Introduction to Message Transport
• Implementing Message Transport
Lab: Managing Messaging Transport
• Troubleshooting Local Message Delivery
• Troubleshooting Remote Message Delivery
• Discussion: Troubleshooting Message Transport
After completing this module, students will be able to:
• Describe how Message Transport works in Exchange Server 2007.
• Implement Message Transport.

Module 8: Managing Availability, Backup and Recovery
After completing this module, students will be able to manage availability, and backup and recovery.
Lessons
• Implementing High-Availability for Mailbox Servers
• Managing a Backup Solution
• Managing a Recovery Solution
Lab: Managing Backup and Recovery
• Backing Up and Restoring Mailbox Databases
• Restoring Mailbox Databases using Local Continuous Replication (LCR)
• Restoring Data using the Recovery Storage Group
After completing this module, students will be able to:
• Implement high-availability for mailbox servers
• Manage a backup solution.
• Manage a recovery solution.

Module 9: Maintaining the Messaging System
After completing this module, students will be able to maintain the message system.
Lessons
• Overview of Implementing Change Management
• Overview of Updating Exchange Servers
Lab: Maintaining the Messaging System
• Determining the Information Necessary for Change Management Request
After completing this module, students will be able to:
• Describe implement change management.
• Describe how to update Exchange Servers.

 

MOC 5051 Topics Outline

 

Unit 1: Introduction to Exchange Server Monitoring and Troubleshooting

After completing this unit, students will be able to explain how to monitor Exchange servers using Microsoft Operations Manager (MOM) and explain an Exchange troubleshooting model.

Topics
• Overview

• Introduction to Microsoft Operations Manager
• Introduction to Troubleshooting Exchange Server 2007
• Demonstration: Using MOM to Monitor Exchange Servers

Lab: Introduction to Exchange Server Monitoring and Troubleshooting
• Developing a Monitoring and Troubleshooting Process

After completing this unit, students will be able to:

• Describe how this unit provides the basis for the information to be presented in the other units in the workshop

• Describe what MOM is.
• Provide an example of efficient troubleshooting logic for Exchange Server 2007.
• Explain how to monitor Exchange Servers using MOM.

 

Unit 2: Monitoring and Troubleshooting Client Performance and Connectivity
After completing this unit, students will be able monitor and troubleshoot mail flow.
Topics
• Overview
• Tools for Monitoring Client Performance and Connectivity
• Process for Troubleshooting MAPI Clients
• Process for Troubleshooting Client Access Server Clients
Lab: Monitoring and Troubleshooting Client Performance and Connectivity
• Monitoring Client Connectivity
• Troubleshooting AutoDiscover Issues
• Troubleshooting a Client Access Server Issue
After completing this unit, students will be able to:
• Identify tools for monitoring client performance and connectivity.
• Describe the process for troubleshooting MAPI clients.
• Describe the process for troubleshooting Client Access server clients.
• Configure Microsoft Operations Manager (MOM) to monitor client connectivity issues.
• Identify the cause for an Autodiscover issue and resolve the issue.
• Identify the cause for a remote client connectivity issue and resolve the issue.

Unit 3: Troubleshooting Access to Resources and Messages
After completing this unit, students will be able to troubleshoot access to resources and messages.
Topics
• Overview
• How Public Folder Access Works
• How Calendaring Works
• Process for Troubleshooting Client Access Server Issues
Lab: Troubleshooting Access to Messaging Contents
• Troubleshooting a Public Folder Access Issue
• Troubleshooting a Calendaring Issue
• Troubleshooting an Outlook Web Access Issue
After completing this unit, students will be able to:
• Describe how public folder access works.
• Describe how calendaring works.
• Explain the process for troubleshooting client access server issues.

Unit 4: Monitoring and Troubleshooting Mail Flow
After completing this unit, students will be able to monitor and troubleshoot mail flow.
Topics
• Overview

• Discussion: Tools for Monitoring Mail Flow
• Demonstration: Troubleshooting Message Transport Using Exchange Server 2007 Tools
• Process for Troubleshooting Internal Mail Flow
• Process for Troubleshooting External Mail Flow

Lab: Monitoring and Troubleshooting Mail Flow
• Configuring MOM to Monitor Message Flow
• Troubleshooting Internet E-Mail Delivery
• Troubleshooting Spam Filtering
• Troubleshooting Outbound Internet E-mail Delivery
After completing this unit, students will be able to:
• Identify tools for monitoring mail flow.
• Describe how to troubleshoot message transport using Exchange Server 2007 tools.
• Describe the process for troubleshooting internal mail flow.
• Describe the process for troubleshooting external mail flow.
• Configure Microsoft Operations Manager (MOM) to monitor message flow.
• Identify and resolve the reason that messages are not being delivered to and from the Internet.
• Identify and resolve the cause for spam filters blocking messages. 

 

Unit 5: Monitoring and Troubleshooting Mailbox Servers
After completing this unit, students will be able to monitor and troubleshoot mailbox servers.
Topics
• Overview
• Tools for Monitoring and Troubleshooting Mailbox Servers
• Process for Troubleshooting Mailbox Servers
• Demonstration: Troubleshooting Mailbox Server Performance Issues

Lab: Monitoring and Troubleshooting Mailbox Servers
• Configuring the monitoring of Mailbox servers
• Troubleshooting a Mailbox Logon Issue
• Troubleshooting a Hard Disk Failure
• Troubleshooting a Mailbox Database Mounting Issue
After completing this unit, students will be able to:
• Identify the tools for monitoring Exchange Mailbox servers.
• Implement a process for troubleshooting Exchange Mailbox servers.
• Describe the guidelines for resolving performance issues for Exchange Server roles.
• Configure Microsoft Operations Manager (MOM) to monitor Mailbox servers.
• Identify the cause for users not being able to log on to their mailboxes and resolve the issue.
• Identify the reasons why a mailbox store cannot be mounted and resolve the issue.
• Identify the reasons why a user cannot access a message and resolve the issue.

Unit 6: Monitoring and Troubleshooting External and Additional Services
After completing this unit, students will be able to monitor and troubleshoot external and additional services.
Lessons
• Overview
• Discussion: External and Additional Services Required by Exchange Server 2007
• External Services Required for Unified Messaging in Exchange Server 2007
• Monitoring External Services with MOM 2005
Lab: Monitoring and Troubleshooting External and Additional Services
• Configuring the Monitoring of External Services
• Troubleshooting an External Services Dependency for Exchange Server 2007

• Discussion: Impact of External and Additional Services on Exchange Environments

After completing this unit, students will be able to:
• Identify external and additional services that Exchange Server 2007 requires.
• Identify external services required for Unified Messaging in Exchange Server 2007.

• Identify the MOM 2005 tools for monitoring external services.

• Configure monitoring for external services required for Exchange Server 2007.
• Identify why Exchange Server 2007 services failed to start and resolve the issue.
• Troubleshoot scenarios in which the failure of external services results in Exchange Server 2007 failures.

 

Unit 7: Identifying Trends in a Messaging System
After completing this unit, students will be able to identify and address trends in a messaging system.

Topics
• Overview
• Tools for Identifying Trends in a Messaging System
• Exchange Server 2007 Management Pack MOM Reports
• Discussion: Information Required to Identify and Resolve Trends

Lab: Identifying Trends in a Messaging System
• Evaluating Messaging Reports
• Recommending Configuration Changes
After completing this unit, students will be able to:
• Describe tools for identifying trends in a messaging system.
• Describe the monitoring reports available with the Exchange Server 2007 Management Pack.
• Apply considerations for identifying and addressing trends.
• Analyze monitoring reports to identify trends.
• Create proposals for addressing identified trends.

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