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Microsoft Outlook 2013

Microsoft Office >

 

Microsoft Office Outlook 2013 Courses

7 Hours per Level - Instructor Led Course

 

 

Upcoming Schedules for Outlook 2010 :view all Computer Skills schedules
Dubai 02/Jul/2017 TBA TBA Enquire Now

 

Center Benefits - Microsoft Office Courses :

• Free Online Skills Assessment Tests

• Corporate Venue: Onsite or at SitesPower

• UAE Ministry of Education Accredited Institute

• International Curriculum

• Certified Instructors

• Computer Labs: 1 PC for each student

• Certificate of Achievement (Ministry Attestation fees apply)

 

Training Quality Guarantees :

(conditions apply)

• Free Course Trial

• Free Course Repeat

• Corporate HR Investment Guarantee

• Corporate Customization

• Course Version Upgrade

 

COURSE OUTLINES

 

A FIRST LOOK AT OUTLOOK 2013
Starting outlook 2013
The Microsoft outlook 2013 screen
Help in outlook 2013
Printing help sheets
Microsoft outlook navigation pane
Microsoft outlook ribbon
Closing outlook

 

TERMINOLOGY & CONCEPTS
What is email?
The structure of an email address
The advantages of using email
SMS (Short Message Service)
Voice over internet protocol (VOIP)
Instant messaging
Online (virtual) communities
Social networking websites
Internet forums
Chat rooms
Online computer games

 

SECURITY ISSUES
Spam
Viruses
Phishing
Digital signatures

 

SENDING MESSAGES
Creating and sending your first email
Checking that your email was sent
Sending emails to more than one person
Receiving and reading emails
Sending a copy of a message to another address
What is a blind carbon copy?
Sending a copy of a message to another address using blind carbon copy (bcc)
Think about the message subject – short and descriptive
Spell checking your messages
Attaching a file to a message
Deleting an attached file
Issues when sending file attachments
Setting message importance
Setting message sensitivity
Saving a draft copy of an email

 

RECEIVING, READING AND REPLYING TO MESSAGES
The inbox folder
Opening the inbox folder
The inbox screen
Selecting a message
Reading a message
Switching between open message windows
Forwarding a message
Opening or saving an attached file
Replying to the sender of a message
Replying to the sender and all recipients of a message
Setting message reply options so that the original message is inserted, or not inserted
Printing a message
Printing options

 

MANIPULATING TEXT AND FILES
Selecting a word within the message window
Selecting a line within the message window
Selecting a paragraph within the message window
Selecting all text within the message window
Selecting text using the mouse
Copying text to the clipboard from a message
Pasting text from the clipboard into a message
Copying text from one message to another
Cutting text to the clipboard from a message
Moving text from one message to another
Deleting text in a message
Deleting text to the left of the insertion point
Deleting text to the right of the insertion point

 

PEOPLE AND CONTACTS
What are people contacts?
Opening the people folder
Creating a contact
Adding the sender of a message to your contacts list
Addressing an email to a contact
Deleting a contact
What is a contact group?
Creating a new contact group
Adding an email address to a customised contact group
Removing an email address from a contact list
Sending an email to an entire contact group list

 

ORGANISING MAIL
Searching for a particular email message
Searching for messages by sender, subject or content
Creating a new mail folder
Moving a message to a different folder
Deleting a mail folder
Sorting the contents of the inbox
Deleting a message
Opening the ‘deleted items’ folder
Restoring a message from the ‘deleted items’ folder
Emptying the ‘deleted items’ folder
Automatically emptying the ‘deleted items’ folder when you exit outlook
Flagging a message
Removing a flag mark from a mail message
Marking a message as unread
Marking a message as read