Course Overview
Effective coaching increases team members motivation and
performance. Define coaching and identify the qualities of an
effective coach. The open, modular-style manual is design for quick
scanning in the classroom, and is filled with interactive exercises
that will allow students to explore the complexities of Coaching.
Objectives
Motivate employees by
identifying their individual personality types; and build trusting
coach-employee relationships.
Work through the coaching process of maintaining healthy
coach-employee relationships, communicating expectations and goals,
and evaluating employee performance.
Support your coaching style by conducting productive face-to-face
meetings and confrontations.
International
Curriculum
Course ILT Series: For 10
years, Axzo Press has enhanced training and education for
professionals, trainers, and students alike, through tested,
high-quality Instructor-Led Training courseware, business skills
texts, quick-reference tools, and custom job aids.
Course Outline
1 Fundamentals
of coaching
Coaching overview
Coaching
foundation and strategy
2 Coaching
diverse employees
Personality
styles
Trust
relationships
3 The coaching
process
The
coach-employee relationship
Objectives,
expectations, and goals
Performance
evaluation
4 Communication
Verbal
communication
Nonverbal
communication
Effective
questioning
5 Interpersonal
meetings
Face-to-face
communication
Productive
confrontations