Course Overview
Manage a diverse workforce, and develop a diverse workplace within
your organization. The open, modular-style manual is design for
quick scanning in the classroom, and is filled with interactive
exercises that will allow students to explore the complexities of
Diversity.
Objectives
Identify the impact of
cultural differences on relationships, and identify personality
styles and the influence of your personality on others.
Identify the barriers to diversity, responses to discrimination, as
well as ways to deal with and avoid discrimination.
Communicate effectively in a diverse workplace and provide effective
feedback to others.
International
Curriculum
This curriculum is
published in partnership between Thomson and Course ILT.
Thomson Series: Cengage
Learning delivers highly-customized learning solutions for colleges,
universities, instructors, students, libraries, government agencies,
corporations and professionals around the world.
Course ILT Series: For 10
years, Axzo Press has enhanced training and education for
professionals, trainers, and students alike, through tested,
high-quality Instructor-Led Training courseware, business skills
texts, quick-reference tools, and custom job aids.
Course Outline
1 Fundamentals of diversity
Overview of diversity
Advantages of diversity
2 Identifying differences
Cultural differences
Personality styles
3 Overcoming barriers to diversity
Barriers to diversity
Dealing with discrimination
4 Communicating in a diverse workforce
Effective communication
Evaluations and feedback
5 Managing diversity
Manage diversity in a workforce
Develop a diverse workplace