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Guarantees

 

Quality Training Guarantees

 

(conditions apply)

• Free Course Trial

• Free Course Repeat

• Corporate HR Investment Guarantee

• Corporate Customization

• Course Version Upgrade

Free Course Trial Guarantee

We invite you to attend 25%

or 10 hours (whichever is less)

of any course prior to paying

to verify for yourselves the

quality of our courses and

trainers, with no deposit
necessary.

 

Free Course Repeat Guarantee

All courses can be repeated absolutely free of charge, provided space and course availability in our public schedule. This also applies to course upgrades with minor changes.

 

Free Corporate HR Investment Guarantee

If an employee sent by your organization resigns within 6 months of finishing their training with us, you can nominate a replacement for that course free of charge, provided space and course availability in our public schedule.

 

Free Corporate Customization Guarantee

We encourage you to speak to your trainer before booking to ensure that the requested course will exactly match the background and project needs of the participant, and that we can customize the course contents as much as possible to meet those project objectives.

 

New Guarantees

 

Free Exam Pass Guarantee

For Microsoft training, we are so confident in the quality of our certified trainers and curriculum, that we guarantee that you will pass your exam or we will reimburse it once, as long as you attend 85% of each course and clear 85% on our simulation exam.

 

Version Upgrade Guarantee

If a major course version or technology update is introduced within 6 months of your registration date, you simply have to buy the new books to upgrade. If the update occurs after 6 months from registration, you pay only 35% of the course fees plus the new books to upgrade.