Overview
This combination of ILM units focuses on human resource HR
management skills, including recruitment, selection, induction,
managing the employment relationship, and managing performance.
Qualification
To earn the ILM Level 3 Award in Leadership & Management, candidates must pass practical assessments with a
minimum of
4 credits.
In addition, each unit also counts as credit towards the Full
Qualification of the
Level 3
Certificate in Leadership & Management.
Target Audience
Practicing or aspiring first line managers who wish to develop
leadership and management skills.
Prerequisites
There are no formal entry requirements, but learners must be
in a position to meet the assessment demands – ideally
using their workplace as the basis for assignments.
International Curriculum
Validated by the Institute of Leadership & Management (ILM).
About ILM
The Institute of Leadership and Management is Europe's leading
awarding body for leadership and management qualifications. More
people in the UK gain leadership and management qualifications
with ILM than from all other awarding bodies in the UK combined.
ILM qualifications bring about practical benefits because they
focus on improvement – improvement of leaders and managers in
their roles, improvement in the teams they lead and in the
products and services they provide, and improvements in
organizations and the way they operate.
*Please note: ILM Vocationally Related Qualifications (VRQs) are
part of the Qualifications and Credit Framework applicable in
England, Wales and Northern Ireland, providing successful
candidates with transferable qualification credit.
Track Contents: (minimum 4 credits)
ILM L3 UNDERSTANDING RECRUITMENT AND SELECTION OF NEW STAFF IN
THE WORKPLACE
ILM # 8600-315
7 hrs, 2 Credits
SECTION 1 UNDERSTANDING THE RECRUITMENT PROCESS
1. Introduction
2. The recruitment and selection process – an overview
3. The steps explained
4. Job description
5. Person specification
SECTION 2 ATTRACTING AND IDENTIFYING SUITABLE TEAM MEMBERS
1. Attracting candidates
2. Discrimination in recruitment and selection
3. Selection interviewing
4. The problems with interviews
5. The identifies faults with interview
6. Avoiding gratuitous error
SECTION 3 CONDUCTION EFFECTIVE INTERVIEWS
1. Preparing
2. The interview
3. Listening
4. Using questions
ILM L3 UNDERSTANDING DISCIPLINE IN THE WORKPLACE
ILM # 8600-314
7 hrs, 1 Credit
SECTION 1 UNDERSTANDING THE LEGAL ASPECTS OF THE DISCIPLINARY
PROCESS
1. The law on equality at work
2. Introduction of new laws on equality
3. Protected characteristics
4. Prohibited conduct
5. Special cases
6. Disciplinary process and the law
SECTION 2 FOLLOWING CORRECT DISCIPLINARY PROCEDURES
1. Discipline
2. Discipline Procedures
3. Disciplinary investigations
4. Conducting a disciplinary interview
5. Disciplinary penalties
6. Appeals procedure
7. Interpersonal skills and behaviours
ILM L3 UNDERSTANDING PERFORMANCE MANAGEMENT
ILM # 8600-323
14 hrs, 2 Credits
SECTION 1 UNDERSTANDING THE VALUE OF ASSESSING PERFORMANCE
1. Managing performance
2. The role of the line manager in performance management
3. The purpose and value of performance assessment
4. The purpose of performance appraisal
5. The process of performance appraisal
6. Making assessments fair and objective
7. Preparing for the assessment
8. Conducting appraisals
9. Recording the assessment
SECTION 2 MEASURING AND MANAGING PERFORMANCE
1. Objective and performance management
2. Setting objectives
3. Setting performance standards
4. Measuring performance against standards
5. Monitoring performance
SECTION 3 THE VALUE OF FEEDBACK IN THE WORK PLACE
1. The importance of feedback for improving performance
2. Principles for giving effective feedback
SECTION 4 MANAGING UNDERPERFORMANCE TIN THE WORKPLACE
1. Identifying potential areas of underperformance
2. Causes of poor performance
3. Improving performance
4. Training and development
5. Performance improvement plans