Overview
The ILM Level 2 Award in Team Leading is a
concise qualification designed to give learners a basic
knowledge of the various roles, functions and responsibilities
of a team leader and the limits of their authority and
accountability. The mandatory unit in ‘Developing yourself as a
team leader’ is a good starting point for team/cell leaders who
are new to their roles or for aspiring leaders who wish to gain
a solid understanding of the principles and practicalities of
team leading.
Qualification
To earn the ILM Level 2 Award in Leadership & Team Skills,
candidates must pass practical assessments (one
mandatory) with a total of 3 credits.
In addition, each unit also counts as
credit towards the Full Qualification of the
Level 2
Certificate in Leadership & Team Skills.
Target Audience
Practicing or aspiring supervisors who wish to develop
team leading skills.
Prerequisites
There are no formal entry requirements, but participants
will normally be either practicing or aspiring team leaders or
supervisors with the opportunity to meet the assessment demands,
and have a background that will enable them to benefit from the
program.
International Curriculum
Official ILM
Curriculum, Institute of Leadership & Management
About ILM
The Institute of Leadership and Management is Europe's leading
awarding body for leadership and management qualifications. More
people in the UK gain leadership and management qualifications
with ILM than from all other awarding bodies in the UK combined.
ILM qualifications bring about practical benefits because they
focus on improvement – improvement of leaders and managers in
their roles, improvement in the teams they lead and in the
products and services they provide, and improvements in
organizations and the way they operate.
*Please note: ILM Vocationally Related Qualifications (VRQs) are
part of the Qualifications and Credit Framework applicable in
England, Wales and Northern Ireland, providing successful
candidates with transferable qualification credit.
Track Contents: (Minimum 3 Credits)
ILM L2 LEADING YOUR WORK TEAM
ILM # 8000-268
7 HRS, 2 Credits
SECTION 1 UNDERSTANDING THE ROLE OF LEADERSHIP
1. Leadership v management
2. Leadership
3. Leadership Style
SECTION 2 APPRECIATING THE NATURE AND ROLES OF TEAMS
1. Team structures
2. Understanding the team
3. Action-Centred Leadership
SECTION 3 CONTRIBUTING TO THE DEVELOPMENT AND OPERATION OF
SELF-MANAGED TEAMS
1. Self-managed teams
2. Benefits of self-managed teams
3. Some further aspects of self-managed teams
ILM L2 USING INFORMATION TO SOLVE PROBLEMS
ILM # 8000-258
7 HRS, 1 Credit
SECTION 1 RECOGNISING THE CONTEXT OF DECISION MAKING
1. Problem solving
2. Decision making
3. Types of problems and decisions
4. Decision making conditions
5. Decision making styles
6. Poor decision makers
SECTION 2 EFFECTIVE DECISION MAKING
1. A systematic approach to decision making
2. Decision making checklist
3. Dealing with problems
4. Recognising a problem
5. Analyzing problem
6. Cause and effect diagrams
7. Brainstorming
8. Using checklists
9. Involving people
10. Deciding what to do
11. Adopting a systematic approach
12. Crises
ILM L2 DEVELOPING YOURSELF AS A TEAM LEADER
ILM # 8000-250
4 HRS, 1 Credit
SECTION 1 UNDERSTANDING THE NEED FOR A TEAM LEADER
1. The role of the team leader
2. Where the team leader ‘fits’ in
3. Being the team leader
4. Action centred leadership
SECTION 2 UNDERSTANDING AUTHORITY AND ACCOUNTABILITY
1. Sources of authority
2. Job description
3. Objectives
4. Organisational norms and culture
5. Organisational policies
6. Legal requirements
7. Accountability
8. Authority and accountability in practice
SECTION 3 DEVELOPING YOURSELF AS A TEAM LEADER
1. Developing yourself
2. Identifying the skills you need to develop
3. What is an effective leader?
4. Reflective learning
5. Planning for the future
6. Your own career aspirations
7. Constructive feedback
8. Personal action plan
ILM L2 IMPROVING THE PERFORMANCE OF THE WORK TEAM
ILM # 8000-251
10 HRS, 1 Credit
SECTION 1 ORGANISATIONAL AND TEAM REQUIREMENTS
1. Organisational requirements
2. Team requirements
3. Company policy
SECTION 2 UNDER-PERFORMANCE
1. Interpersonal behavior
2. Defining Under-Performance
3. Causes of under-performance
4. Dealing with problems
5. Actions to be taken – using coaching skills
6. Actions to be taken – maintaining discipline
7. Actions to be taken – the counseling interview
8. Actions to be taken – conducting a disciplinary interview
SECTION 3 MOTIVATION
1. What is motivation?
2. The Traditional theories
3. Herzberg
4. Douglas McGregor
5. Other Frameworks for understanding motivation
6. Rewards and positive feedback
7. Suggestions for motivating employees
8. The problems of motivation theory
ILM L2 PLANNING AND MONITORING WORK
ILM # 8000- 252
7 HRS, 2 Credits
SECTION 1 SETTING CLEAR TASKS
1. Setting objectives
2. Planning and organising the team’s work
3. Allocating work
4. Briefing
SECTION 2 MONITORING TASK PERFORMANCE
1. Monitoring the team’s work
2. Keeping records and making reports
3. Other tools for keeping control
4. Monitoring performance
SECTION 3 KEEPING WORK ON TRACK
1. Taking corrective action
2. The importance of feedback
3. Constructive feedback