Course Overview
To develop knowledge and understanding of organizing and delegation
as required by a practicing or potential first line manager :
•Understand how to organise people to achieve objectives
•Understand how to delegate to achieve workplace objectives
Assessment Criteria
• Explain the importance of making effective and efficient use of people’s knowledge and skills while planning a team’s work to achieve objectives
• Explain how to identify the appropriate person for an activity in the workplace
• Explain how human resource planning can be used to assure output and quality in the workplace
• Explain how to delegate tasks effectively
• Describe the benefits of empowerment in the workplace
• Identity barriers to delegation and how these can be overcome
• Explain a technique that could be used to monitor the outcomes of delegation
in the workplace
International
Curriculum
Unit 3.21 - Validated by ILM, the
Institute of Leadership & Management.
Course Outline
SECTION 1
PLANNING THE RESPONSIBILITIES OF THE TEAM
1. Planning and organising the team's work
2. Human resource planning
3. Succession planning
4. Job design
5. Techniques of job design
6. Redeployment
SECTION 2
EFFECTIVE DELEGATION AND EMPOWERMENT
1. Delegation and empowerment
2. Power
3. Delegation
4. How to delegate
5. Negotiation
6. Empowerment
7. Benefits of empowerment
8. Problems with empowerment
9. Techniques for monitoring delegation and empowerment