|
Business
Communication - ILM
Customer Service - City
& Guilds
Customer Service - ILM
Human Resources - ILM
Human Resources Track: Level 3 Award in Effective Management
- 5 days
-
Recruiting, Selecting and Inducting New Staff M3.17 - 1 day
-
Managing the Employment Relationship M3.16 - 2 days
-
Managing Performance M3.26 - 2 days
Solving Problems and Making Decisions M3.01 - 1.5 days
Developing Yourself and Others M3.13 - 1.5 days
Coaching and Training Your Work Team M3.18 - 1 day
Organizing and Delegating M3.21 - 1 day
Managing Health & Safety at Work M3.23 - 2 days
Understanding Culture and Ethics in Organizations M3.25 - 1 day
Leadership - ILM
Level 2 Award in Team Leading - 5 days
Level 2 Certificate in Team Leading - 5 days
Level 3 Award in Effective Management - Leadership Track - 5 days
-
Introduction to Leadership M3.10 - 1 day
-
Solving Problems and Making Decisions M3.01 - 1.5 days
-
Motivating to Perform M3.12 - 1 day
-
Building the Team M3.11 - 1 day
-
Organizing and Delegating M3.21 - 1 day
Level 3 Certificate in Leadership & Management Skills - 12 days
Management - ILM
Understanding Change in the Workplace M3.02 - 1 day
Planning Change in the Workplace M3.03 - 1.5 days
Managing Creativity & Innovation M3.06 - 1 day
Obtaining Information for Effective Management M3.07 - 1.5 days
Planning to Work Efficiently M3.20 - 1.5 days
Managing Projects M3.22 - 1.5 days
Working with Costs and Budgets M3.27 - 1.5 days
Managing the Efficient Use of Materials M3.28 - 1.5 days
Managing the Efficient Use of Equipment M3.29 - 1 day
Understanding Workplace Information Systems M3.34 - 1.5 days
Marketing for Managers M3.35 - 1 day
Managing Time, Stress & Conflict - ILM
Managing Time, Stress and Conflict - 3 days
-
Achieving Objectives through Time Management M3.04 - 1 day
-
Managing Stress M3.15 - 1 day
-
Managing Conflict M3.14 - 1 day
Sales
- City
& Guilds
Selling - Introductory Award
- 1 day, 1 exam
|
