The Business Result English Advanced course materials are
designed for adult learners to perfect the English Language
skills needed in the context of a professional work environment,
covering the core skills of grammar, writing, speaking, and
listening. With a comprehensive syllabus, interactive multimedia
materials, plus expert tips and advice from a leading business
school, Business Result helps learners develop the skills they
need quickly and effectively.
This course is designed for participants with Intermediate &
Upper Intermediate English
Language Skills.
Those who successfully complete this exam will be awarded
the City & Guilds IESOL Achiever B1 qualification (International
English for Speakers of Other Languages).
Established 125 years
ago, City & Guilds is the leading vocational awarding body in the
UK, awarding almost 50% of all National Vocational Qualifications,
and awards over 1,000,000 certificates every year. As the only major
awarding body solely dedicated to vocational learning, City & Guilds
offers companies worldwide a recognized skills benchmark.
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Working with Words |
Business Communication |
Language at Work |
Practically Speaking |
Case Study / Activity |
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1. Connections
Learning Outcomes: Describe Cross-Cultural experiences,
report back on research, use tenses appropriately, introduce
yourself to a group |
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Describing cross-cultural experiences Keep and open mind,
read a situation, etc. |
Meetings Reporting back on research |
Tenses review |
Introducing yourself to a group |
Planning for expansion |
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2. Careers
Learning Outcomes: talk about career paths and choices,
manage the discussion in a meeting and share ideas, express
attitudes to the past, get your point across. |
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Comparing career paths and choices move on to, keep in
with, broaden your horizons, etc |
Meetings Managing the discussion sharing ideas
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Expressing attitudes to the past |
Getting your point across |
Establishing a career review process |
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3. Change
Learning Outcomes: discuss working practices, give a
formal presentation, speculate about future changes, show
understanding |
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Discussing working practices implement, transform, give
the option, etc. |
Presenting Giving a formal presentation |
Speculating about the future changes |
Showing understanding |
Planning office space |
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4. Risk
Learning Outcomes: talk about different kinds of risk, take
part in a teleconference, reference appropriately, establish
rapport and show interest |
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Talking about different kinds of risk predict, minimize,
run the risk of risk-averse, etc. |
Telephoning Taking part in a teleconference |
Referencing using pronouns |
Establishing rapport and showing interest |
tackling risks |
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5. Teamwork
Learning Outcomes: talk about team relationships, deal with
conflict in negations, add emphasis appropriately, respond
to feedback |
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Exploring team relationships cope with, steer clear of,
tread carefully, etc. |
Negotiating Dealing with conflict |
Adding emphasis using fronting, cleft sentences, adverbs,
and phrases |
Responding to feedback |
Developing a teamwork ethos |
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6. Progress
Learning Outcomes: Discuss factors for success, solve
problems and brainstorm ideas during meetings, use adverbs
to qualify attitudes appropriately, use vague language. |
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Discussing factors for success look beyond undergo change,
boost earnings, etc. |
Meetings Problem-solving Brainstorming Ideas |
Using adverbs to Qualify attitudes |
Using vague language |
Handling rapid growth and progression |
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7. Learning
Learning Outcomes: Talk about training and learning, use
communication strategies on the telephone, use participle
clauses and the future in the past appropriately, express
dissatisfaction |
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Talking about training and learning performance
management, skills deficit, generic training, etc. |
Telephoning Communication strategies |
using participle clauses and 'the future in the past' |
expressing dissatisfaction |
Tackling the skills shortage |
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8. Performance
Learning Outcomes: talk about employer / employee
expectations, give an impromptu presentation, use questions
effectively, deal with difficult questions |
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Discussing employer / employee expectations make a
contribution to, seek out opportunities, show a willingness
to..., etc. |
Presenting Giving an impromptu presentation |
Using Questions |
Dealing with difficult questions |
Increasing staff and customer satisfaction |
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9. Resources
Learning Outcomes: talk about resources, discuss options and
reach decisions in meetings, use conditionals effectively,
deal with misunderstandings |
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Talking about resources knowledge base, sustainability,
return on investment, etc. |
Meetings Discussing options and reaching decisions |
Using conditionals |
Dealing with misunderstandings |
Starting a CSR project |
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10. Leadership
Learning Outcomes: talk about leadership styles, give a
briefing on change at a meeting, use the passive to
depersonalize and distance yourself from information,
express personal view
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Talking about leadership styles collaborative
people-focused, etc |
Meetings Giving a briefing on change |
Distancing and depersonalizing using the passive |
Expressing personal views |
Dealing with the challenges of leadership |
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11. Values
Learning Outcomes: talk about values, reach an agreement in
a negotiation, use inversion for emphasis, raise a difficult
point |
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Talking about values hold ourselves accountable to pride
ourselves on etc. |
Negotiating Reaching agreement |
Using Inversion for emphasis |
Raising a difficult point |
Developing ethically-responsible policies |
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12. Persuasion
Learning Outcomes: talk about persuasion, give a
presentation to sell an idea, use discourse markers
appropriately, give a respond to compliments |
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Talking about how we are persuaded and influenced appeal
to be taken in by, aspirational, materialistic, etc. |
Presenting Selling an idea |
Using discourse markers |
Giving and responding to compliments |
Initiating an expansion programme |