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Course Overview
This ILT
Series course teaches about continued learning within organizations.
Participants will build a knowledge assessment team, perform a
knowledge assessment, and select a knowledge management system.
Course activities also cover using management tools, identifying
challenges of using technology, encouraging knowledge transfer
through employee empowerment and incentives, addressing and
overcoming transfer reluctance, defining the elements of a knowledge
management system, and deploying and monitoring knowledge management
systems. Also learn how to develop and conduct a pilot project, and
identify the qualifications and characteristics of a knowledge
management leader. The manual is designed for quick scanning in the
classroom and filled with interactive exercises that help ensure
success.
Objectives
- Identify the
fundamental principles of organizational learning and create an
assessment team to assess knowledge.
- Identify and address knowledge transfer reluctance and the
available technologies for knowledge transfer. Understand the
challenges to successful knowledge transfer.
- Select a knowledge management (KM) system and monitor its
elements.
- Develop a pilot project and identify KM leader qualifications and
characteristics.
International
Curriculum
Course ILT Series: For 10
years, Axzo Press has enhanced training and education for
professionals, trainers, and students alike, through tested,
high-quality Instructor-Led Training courseware, business skills
texts, quick-reference tools, and custom job aids.
Course Outline
Unit 1 : Introduction to Organizational Learning
Topic A: Organizational learning overview
A-1: Understanding the basics of organizational learning
A-2: Relating organizational learning to knowledge management
A-3: Aligning company vision with a knowledge management strategy
Topic B: Knowledge assessment
B-1: Building a knowledge assessment team
B-2: Performing a knowledge assessment
Unit 2 : Knowledge Transfer
Topic A: Knowledge transfer process
A-1: Encouraging knowledge transfer
A-2: Empowering employees
A-3: Offering incentives
Topic B: Transfer reluctance
B-1: Overcoming knowledge transfer reluctance
B-2: Addressing reluctant behavior
Topic C: Knowledge transfer technology
C-1: Selecting KM tools
C-2: Identifying the challenges in knowledge transfer
Unit 3 : Knowledge Management Systems
Topic A: Knowledge Management system selection
A-1: Preparing to select a knowledge management system
A-2: Selecting a knowledge management system
Topic B: System management
B-1: Choosing system elements to monitor
B-2: Monitoring the system
Unit 4 : System Deployment
Topic A: Pilot projects
A-1: Understanding a pilot project
A-2: Developing a pilot project
Topic B: Knowledge management leadership
B-1: Identifying the qualifications of a knowledge management leader
B-2: Identifying the characteristics of a knowledge management leader |