Course Objectives
When you have worked
through this workbook you will be better able to:
- describe the stages in the learning process
- identify the barriers to successful training
- give effective feedback
- choose appropriate training methods
- use appropriate assessment methods
- evaluate the effectiveness of your strategy
- maintain appropriate records
- use appropriate coaching techniques
Assessment Criteria
Understand training appropriate to the workplace
1.1 Clarify the training need
1.2 Explain two training techniques appropriate to the workplace
situation
1.3 Explain how you could cater for different learning styles when
training individuals in the workplace
1.4 Explain one relevant feedback technique that could work
effectively in the workplace situation
1.5 Describe methods of evaluating the effectiveness of training
1.6 Explain how you could maintain training records
Understand how to coach an individual in an organization
2.1 Clarify the coaching need
2.2 Explain how to plan the coaching for an individual in the
organization
2.3 Explain the importance of feedback in coaching
2.4 Describe one method of evaluating the effectiveness of coaching
International
Curriculum
Unit 8600-317 - Official ILM
Curriculum, Institute of Leadership & Management
Course Outline
SECTION 1 UNDERSTANDING THE PURPOSE OF
COACHING AND TRAINING
1. Introduction
2. Why do we develop people?
3. Ways of developing people
4. The training cycle
SECTION 2 CONDUCTING SUCCESSFUL TRAINING
PROGRAMMES
1. Identifying training needs
2. Planning training
3. Training Objectives
4. The method of training
5. Designing training
6. Demonstrating
7. Pattern for Instruction
SECTION 3 ENCOURAGING PERSONAL
DEVELOPMENT
1. Giving feedback to team members
2. observation and feedback
3. Giving meaningful feedback
4. Behavioural feedback
5. How people learn
6. Learning styles
SECTION 4 INTRODUCING EFFECTIVE MENTORING
1. Mentoring
2. Being an effective mentor
3. Problems the mentor and mentee may encounter together
4. Problems the mentor may encounter
5. Coaching
6. The stages to effective coaching
APPENDIX
Assignment
Marksheet