Course Objectives
When you have completed
this workbook you will be better able to:
- define ‘diversity’ and explain why it is important to manage
diversity at work
- outline the main legislation relating to fair employment
- recognize whether the law has been broken
- understand and implement your organization’s employment policies
and procedures as a major step towards managing your team fairly and
consistently within the law
- describe the steps you can take to ensure diversity in the
workplace
- describe the consequences of non-compliance for your own work area
and organization
- deal with disciplinary matters in a fair and consistent way within
the law
Assessment Criteria
Understand diversity in
the workplace
1.1 Identify the main provisions of statutory requirements for the
employment relationship, discrimination at work and fair employment
1.2 Identify the organization’s employment policies and procedures
that could guide the first line manager in managing diversity in the
workplace
1.3 Explain the importance of diversity in the workplace
1.4 Explain the consequences of non compliance with diversity
policies for own work area and for the organization
Know how to maintain discipline in the workplace
2.1 Identify the organization’s employment policies and procedures
that could guide the first line manager in dealing with disciplinary
issues
2.2 Describe how you could monitor discipline in the workplace
2.3 Briefly describe the legal aspects of the disciplinary process
2.4 Review own ability to maintain discipline in the workplace
International
Curriculum
Unit 3.16 - Official ILM
Curriculum, Institute of Leadership & Management
Course Outline
Workbook introduction
1 ILM Super Series study links
2 Links to ILM qualifications
3 Links to S/NVQs in management
4 Workbook objectives
5 Activity planner
Session A - MANAGING DIVERSITY
1 Introduction
2 Diversity and Equality (Activity 1, 2)
3 The Importance of Equality at Work (Activity 3)
4 Inequality and Unfairness at Work (Activity 4)
5 Has Inequality Occurred – a Checklist (Activity 5, 6, 7)
Self Assessment, Summary
Session B - THE LAW RELATING TO EQUALITY AT WORK
1 Introduction
- Changing trends
- Unchanging attitudes
- Modifying behavior
- Diversity (Activity 8)
2 Scope of the Anti-Discrimination Laws
- Positive discrimination (Activity 9)
- Genuine Occupational Qualification
(GOC) (Activity 10)
3 United Kingdom Statute Law
- Are there ways around the law (Activity 11)
- Legally unqualified workers
4 Other Legislation Affecting Unfair Discrimination
- Human Rights Act 1998
- Parental leave
- Flexible working
hours scheme
- Working Time Directive
- Minimum wage legislation
- Contingency planning (Activity 12)
- The Public Interest Disclosure Act (PIDA)
(Activity 13)
5 A Detailed Look at the Main UK Legislation
- The Sex
Discrimination Acts and Sex Discrimination (Northern Ireland) Order
1976 of 1975 and 1986
- The Employment Protection (Consolidation)
Act 1978, the Employment Act 1980 and the Social Security Act 1986
- The Equal Pay Act 1970 and the Equal Pay Act (Northern Ireland)
1970, amended in 1983
- The Race Relations Act 1976 and Race
Relations (Northern Ireland) Order 1997
- The Disability
Discrimination Act 1995
(Activity 14)
6 Illegal Discrimination in Detail
- Direct discrimination (Activity 15)
- Indirect discrimination
(Activity 16)
-
Victimization (Activity 17)
- Pressure to discriminate (Activity
18)
- Instruction to
discriminate (Activity 19)
- Segregation (Activity 20)
- Review
Self Assessment,
Summary
Session C - PURSUING REAL EQUALITY IN THE WORKPLACE
1 Introduction
2 Who is Liable (Activity 21)
3 Procedures for Ensuring Equality (Activity 22, 23, 24, 25)
4 Commitment to Equality (Activity 26, 27, 28)
5 Pursuing Real Equality (Activity 29, 30, 31)
Self Assessment, Summary
Session D - EMPLOYMENT POLICIES
1 Introduction
2 Communicating Employment Policies
- The organization handbook (Activity 32, 33, 34)
- Induction training
- Regular
briefings
3 The Contract of Employment
- Written terms and conditions of employment
- How can the
contract be ended
- What remedies are available for breaches of
contract
4 Employment Tribunals
5 Grievance and Disciplinary Procedures
- Formal grievance procedures
- Formal disciplinary procedures
- Stages in the disciplinary procedures (Activity 35)
- Appeals procedure
-
Applying disciplinary policies and procedures fairly and
consistently (Activity 36)
6 Dealing with Recognized Trades Unions
- Members of trade unions
without legal recognition or representation rights
7 Employment Records
(Activity 37)
- Exit interviews
Self Assessment,
Summary
Session E - THE CONSEQUENCES OF ILLEGAL DISCRIMINATION
1 Introduction
- Remedies for unfair dismissal (Activity 38, 39)
- Consequences of unfair
discrimination
2 Types of Liability for Illegal Discrimination
- Direct liability
- Vicarious liability
- Personal liability
(Activity
40)
3 The Financial consequences
- Ability to pay
- Implications of illegal discrimination
4 The Legal Process – Employment Tribunals
- The make up of employment tribunals
- Who can apply to a
tribunal
- What the tribunal will look for in discrimination cases
(Activity 41, 42)
- Victimization
- On the balance of probabilities
- Review of
employment tribunals
5 Employment Practices and Procedures
- Recruitment
- Custom and practice (Activity 43)
- Harassment and bullying
- Appraisal system
- Stress at work
- Implementing flexible
working arrangements
Self Assessment, Summary
Session F - DISCIPLINE
1 Introduction
2 The Purpose of Discipline (Activity 44)
- Safety
- Fairness
- Prosperity of the organization
-
Compliance with a contract
3 Rules (Activity 45, 46)
4 Dealing with Offences (Activity 47, 48, 49, 50)
5 Following the Procedures
(Activity 51)
- Sound procedures (Activity 52, 53, 54, 55)
6 Finding Out the Facts
(Activity 56, 57)
- The 5W formula (Activity 58)
7 The Counseling Session (Activity 59)
8 Taking Action
- The purpose of an interview
- Preparing for
the interview (Activity 60)
- The interview (Activity 61)
- The decision
(Activity 62, 63, 64)
- After the
interview (Activity 65)
- Custom and practice (Activity 66, 67)
Self Assessment, Summary
Performance checks
1 Quick quiz
2 Workbook assessment
3 Work-based assignment
Reflect and review
1 Reflect and review
2 Action plan
3 Extensions
4 Answers to self-assessment questions
5 Answers to activities
6 Answers to the quick quiz
7 Certificate