Course Objectives
When you have completed
this workbook, you will be better able to:
- take part in the recruitment and selection process
- prepare for interviews
- plan, prepare and carry out an effective selection interview
- assess the information you obtain during an interview
- plan and implement good induction schemes for your work team;
- design and implement policies related to retaining staff
Assessment Criteria
Plan to recruit
1.1 Identify the
organization’s policies and procedures that could guide the first
line manager in recruitment, selection and induction
1.2 Conduct a job analysis and prepare a job description and person
specification for a post within own area of responsibility
Select the right person
2.1 Explain how you could prepare for selection interviews to ensure
impartiality and optimum decision making in selecting the most
suitable applicant
2.2 Explain a recognized selection technique that could be used
during interviews
The induction process
3.1 Explain the importance of effective induction
3.2 Describe the phases of induction in the organization
3.3 Describe which legal and practical aspects of health and safety
should be included in the organization’s induction process
3.4 Explain one method that could be used to record an individual’s
progress during induction
3.5 Explain how an induction process could be evaluated
International
Curriculum
Unit 3.17 - Official ILM
Curriculum, Institute of Leadership & Management
Course Outline
Workbook introduction
1 ILM Super Series study links
2 Links to ILM qualifications
3 Links to S/NVQs in management
4 Workbook objectives
5 Activity planner
Session A - FILLING A VACANCY
1 Introduction
2 Recruitment Policies (Activity 1)
3 The Recruitment Process
4 A Vacancy exists . . . (Activity 2)
5 Starting the Recruitment and Selection Process
6 Analyzing the Job (Activity 3)
7 Job Descriptions (Activity 4, 5)
8 Person Specifications (Activity 6, 7)
- Knowledge and skills
- Qualifications
and experience
- Personal factors (Activity 8)
9 Job Specification (Activity 9)
10 Getting Approval
11 Attracting the Applicants (Activity 10)
12 Employment Law
- The Race Relations Act 1976
- The Sex Discrimination Act 1975
- Disability Discrimination Act 1995
- Employment Equality (Age)
Regulations 2006
- Employment Equality (Religion or Belief)
Regulations 2006
- The Employment Equality (Sexual Orientation)
Regulations 2006
(Activity 11, 12)
Self Assessment, Summary
Session B - MAKING THE RIGHT CHOICE
1 Introduction
2 Why Do We Interview (Activity 13)
3 Preparing for the Interview
- Short listing for interviews (Activity 14)
- Interpreting the applications
(Activity 15)
- Setting up the interviews (Activity 16)
4 The Functions of the Interviewer (Activity 17)
5 Interview Format (Activity 18)
6 Welcoming the Interviewees
7 Asking Questions
- Open questions (Activity 19)
- Getting the interviewee to
talk (Activity 20)
8 Keeping to a Natural Sequence (Activity 21, 22, 23)
9 Taking Notes (Activity 24)
10 Rounding off the Interview
11 Assessing the Candidates (Activity 25)
- A ranking method
(Activity 26)
- A scoring
system (Activity 27)
12 Following up the Interview (Activity 28, 29, 30)
(Activity 31)
13 Alternative Selection Techniques
Self Assessment, Summary
Session C - HELPING THE NEW EMPLOYEE
1 Introduction
2 Preparing for the New Employee (Activity 32)
3 Before the Employee Arrives
- Informing the relevant people
- Set up the work environment
(Activity 33)
4 On the Day the Employee Arrives
- Introducing the organization (Activity 34, 35)
- Introducing the team
-
Introducing the workplace
- Introducing the job (Activity 36, 37)
- Evaluating
your introduction
5 Individual Needs
- School leavers (Activity 38, 39)
- People with disabilities
(Activity 40, 41)
- Part timers,
job sharers and temporary staff (Activity 42)
6 Retaining Your Staff
- Reasons for staying (Activity 43)
- Feeling valued (Activity
44)
7 Developing Staff (Activity 45, 46)
Self Assessment,
Summary
Performance checks
1 Quick quiz
2 Workbook assessment
3 Work-based assignment
Reflect and review
1 Reflect and review
2 Action plan
3 Extensions
4 Answers to self-assessment questions
5 Answers to the quick quiz
6 Certificate