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Course Overview
Getting
promoted to the role of supervisor is a great achievement. Getting
work done through others is a special challenge to all new
supervisors, and even some established ones, but it is a skill that
can be learned and mastered.
The ability
to thoughtfully delegate tasks involves four major
functions--planning, organizing, motivating, and controlling.
DELEGATION SKILLS FOR LEADERS explains each of these areas and more.
Supervisor are responsible for the work of others, and taking the
time to match tasks with employees' special skills and abilities is
the key to success.
The act of
delegating work also involves honing interpersonal skills, being
able to judge the readiness of an employee to take on a project, and
being able to instill confidence in that employee to get the job
done.
Finally, if
you are having trouble entrusting others to perform specific tasks,
this course will help you become more comfortable in sharing
responsibility and letting go of the "I-can-do-it-all-myself"
mindset.
International
Curriculum
Thomson Series: Cengage
Learning delivers highly-customized learning solutions for colleges,
universities, instructors, students, libraries, government agencies,
corporations and professionals around the world.
Course Outline
Part 1:
The Role of the Manager
Management and the Delegation Process
Planning
Organizing
Motivating
Controlling
Getting
Work Done in Organizations
Technical, Human, and Conceptual Skills
What Can
Delegating Do for Me?
Part 2:
Analyzing Personal Delegation Skills
How
Well Do I Delegate?
Am I
Employing the Right People?
Developing Employees to Handle Complex Tasks
Symptoms
of Poor Delegation
Common
Barriers to Delegation
Removing
Obstacles to Delegation
Dispelling Leadership Fears and Fallacies
Part 3:
Preparing to Delegate
Analyzing Your Job
Deciding
What to Delegate
Targeting
Areas of Delegation
Planning
the Delegation
Selecting
the Right Person
Criteria
to Consider
Delegating to Develop Employees
Part 4: Carrying Out the Delegation
Communicating the Delegation
Getting
the Results You Expect
Six
Levels of Authority
Teaching
Problem-Solving Techniques
Following
Through
Solving
Delegation Problems
Delegator's Troubleshooting Guide
Monitoring Progress to Ensure Success
Part 5:
Using Delegation for Managing Change
Change Requires Smooth Transitions
Understanding Resistance to Change
Adjusting
Your Approach
Focusing
Employee Efforts
Appendix
Making
Employee Commitment Possible
Ten Traps
to Avoid
A
Delegation Checklist
Developing a Personal Action Plan
Appendix to Part 1
Appendix to Part 2
Appendix to Part 3
Appendix to Part 4
Appendix to Part 5
Appendix to Part 6
Additional Reading |