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Course Objectives
Building a
team is similar to building a house--you have to start from the
ground up. A team is made up of individuals with different talents,
skills, and personal working styles. Learning to work together as a
group can be as challenging as it is rewarding. This course is a
primer on how to formulate strong teams through a climate of open
communication, trust, and accountability. Participants learn the
process from creative ways to encourage teamwork to tips for
handling conflicts effectively.
International
Curriculum
Thomson Series: Cengage
Learning delivers highly-customized learning solutions for colleges,
universities, instructors, students, libraries, government agencies,
corporations and professionals around the world.
Course Outline
Part 1:
Designing a Successful Blueprint for Your Team
The Purpose of a Blueprint
Distinguishing Teams from Groups
Defining
Group vs. Team Characteristics
Group-Centered Managers vs. Team-Centered Leaders
Increasing Productivity Through Teamwork
The
Benefits of Team Building
Part 2: Building a Strong Foundation
The
Importance of a Strong Foundation
Taking
the Time to Plan
Using
Organizational Skills
Building
a Climate for Motivation
Establishing Accountability
Part
3: Constructing a Solid Framework
Assembling Your Team
Combining
Various Behavior Styles
The
Promoting Style
The
Directive Style
The
Analytical Style
The
Supportive Style
Engaging
the Strengths of Each Style
Building
a Solid Team Through Training
Promoting
Teamwork Through Your Management Style
Part 4: Installing Windows to Better Communication
Facilitating Open Communication
Fostering
Team Commitment Through Collaboration
Involving
the Team in Setting Goals and Standards
Making
Problem Solving a Team Effort
Seven
Steps to Solving Problems
Creating
a Climate for Team Problem Solving
Examining
Conflict
Conflict
Resolution Styles
Helping
the Team Resolve Conflict Positively
Part 5:
Erecting a Stable Roof of Trust
Building Trust Within the Team
Recognizing Employees for a Job Well Done
Implementing Positive Discipline
Coaching:
A Key Ingredient in Team Building
Six Tools
for Effective Coaching
Summary
Assessing Your Progress
Ten Ways
to Construct a Strong Team
Developing a Personal Action Building Plan
Authors'
Responses to Case Studies and Exercises
Additional Reading |
