Facilitation Skills for Team Leaders

1 Day Instructor Led Course - 7 Contact Hours

Center Benefits - Business Skills Courses :

• Corporate Venue: Onsite or at SitesPower

• UAE Ministry of Education Accredited Institute

• International Curriculum

• Experienced Trainers

• Certificate of Achievement (Ministry Attestation fees apply)

Training Quality Guarantees :

(conditions apply)

• Free Course Trial

• Free Course Repeat

• Corporate HR Investment Guarantee

• Corporate Customization

• Course Version Upgrade

Course Objectives
This course teaches how to bring out the collaborative voices of your team members, get started with this simple six-step plan, increase participation and team efficiency, develop feedback and clarification skills, and shortcut the path to team consensus.

International Curriculum

Thomson Series: Cengage Learning delivers highly-customized learning solutions for colleges, universities, instructors, students, libraries, government agencies, corporations and professionals around the world.

Course Outline

Introduction

Part 1: Understanding Facilitation

Background: The Transformation of U.S. Industry

Why Facilitation?

What Facilitators Do

How Facilitation Differs from Training and Presenting

The Facilitator: Managing Structure, Not Content

Part 2: Team Involvement, Decision Making, and Dynamics

Encouraging Participation

Rules for Asking Non-threatening Questions

Types of Questions to Ask

Body Language and Facilitation

Making Decisions

Six-Step Problem-Solving Process

Getting Group Agreement

The Importance of Preparation

Running an Effective Team Meeting

Team Life Cycles

Handling Difficult Team Members

What If the Group Still Gets Stuck?

Part 3: Facilitation Tools

Essential Tools

Conclusion

Part 4: Cross Facilitation

Exercise: Test Your Memory

Example of Fast-Food Flowchart

Crossword Puzzle Solution